5.3 Describe the continual improvement model and the sequence of its steps — ITIL4-FND

Part of domain 5.0 Service value chain and continual improvement of the ITIL 4 Foundation — Full Mock Exam No. 1 exam.

Other objectives in this domain

• 5.1 Describe the purpose of each service value chain activity
• 5.2 Describe the interconnected nature of the service value chain and value streams